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Mink Eyelash - Heiress
Description
Delivery policy
We offer shipping all over India For orders shipping fees will apply. Once your order has been placed, it will be processed within 24 hour. Please note that we do not ship on weekends or public holidays. Our minimum delivery timeline is 3 to 5 day for prepaid orders and 5 to 7 days for COD orders after reconfirmation of order taken over phone call. Once a COD order is shipped, customer will receive a tracking number via email or WhatsApp notification. This will allow you to track your package and estimate its expected delivery date. For prepaid orders we directly ship the orders, in this case the customer is not notified about tracking until they ask for.
Returns & Exchanges Policy
Return or Exchange is not applicable.
As a result of the hygiene factor involved with our products, we are unable to accept returns unless the product is not as per the order , wrong, broken, damaged or used. In the event that you receive such a product, please contact our customer service team within 24 hours of receiving your order. We will work with you to facilitate a return and provide a exchange of the products of the same or more amount.
To start a return, please contact our customer service team via . beautiliciousindia13@gmail.com
WhatsApp or call 9999052542 during the business working hours 11am to 7.30 pm
You will be asked to provide your order number and a detailed description of the issue with your product. Once your return has been approved, we will provide you with instructions on how to proceed. Please note that return shipping fees will not be covered by us.
We will arrange pickup for the same.
You can always contact us for any return question at beautiliciousindia13@gmail.com
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